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As a former technology representative who often arranged lunch meetings with his clients, Vmeals Washington DC owner Mike Magee knows first hand the challenges of planning a meal. He recalls the time involved in placing multiple calls to a food vendor (Do they deliver to his area? How can I access current menus? Who can ensure delivery is on time? Etc.) And the ball was always dropped somewhere - delivery was 30 minutes late and interfered with the face time he’d relied on with his client, paper products were forgotten, orders were incorrect. Receipts from multiple providers were a hassle to keep up with. When the opportunity came up to run Vmeals’ DC area operations, he didn’t hesitate. Vmeals is an online corporate catering service serving over 35 US cities. PCE, LLC owns the exclusive rights to market the Vmeals service in the Washington DC metro area. Since 2004, PCE has managed over 20,000 corporate caterings, making it the fastest growing catering service in the metro area. Our customer base of over 1,500 orderers, consist of large corporations, educational institutions, professional organizations, pharmaceutical representatives and other groups that need to have food catered for meetings and other events. Our partner network of over 50+ restaurants and caterers are some of the best in the area. The NO cost service is easy to use, saves time, offers variety and most importantly, dependability. Vmeals customer service staff tracks all orders from start to finish. Just Point, Click, Eat! For administrators and sales reps that have left all those hassles behind and now rely on Vmeals, ordering lunch has become a quick and easy process. They simply log on to Vmeals site – or place a quick call if they prefer – and give the time and place and it’s done. They let Vmeals worry about the details. Timely delivery, order accuracy, high quality customer service, payment, tips, receipt tracking – it’s off their shoulders. A message to our customers. This is your catering network! Of course, like all companies, if you don't have customers, you don't exist. Unlike a lot of businesses, Vmeals is unique in that as customers use the service and provide feedback, the network is enhanced in the following ways:
The Vmeals network can only get stronger by having our customers use the service and provide us with on-going feedback - Good & Bad! Your support and feedback will help us build "you," our customer, a strong network where you can continue to get the best variety along with the most dependable service in the industry. With that said, you will no doubt see some caterers disappear from the network. The reasoning for this could vary, but in most cases the provider was not meeting our service level requirement. We require all caterers to maintain a high level of service, which means quality food, accurate orders and timely delivery. If they can't meet these basic requirements, we will take them off-line. By sticking together, we can build a strong catering network that you can depend on for years to come! Remember... "This is your Catering Network!"
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